Insurance & compliance
We carry the coverage so you don't have to wonder if we're a real operation.
Below is the full disclosure. Certificates of insurance available on request — most owners ask for one to keep with their property records.
Coverage summary
Our insurance coverage.
$2,000,000
General Liability
Carrier: Homesite Insurance Company of Florida
Policy: BCGL002481-00
Covers: Third-party bodily injury, property damage, personal and advertising injury arising from our operations.
$2,000,000
Umbrella / Excess Liability
Carrier: Nautilus Insurance Company
Policy: AN1362765
Covers: Liability claims that exceed our primary general liability limits.
$1,000,000
Workers' Compensation & Employers Liability
Carrier: AmTrust North America
Policy: TWC4672148
Covers: Injuries to our employees while performing work at your property. Means our team members can't sue you if they're hurt on the job.
Bonding
Bonded and background-checked.
Janitorial bond
We carry janitorial bond coverage for theft and dishonesty. Coverage details available on request.
Background checks
Our team members go through background checks before they're cleared to enter client properties. We use a third-party screening provider, with re-screens annually.
Compliance
Florida licensing and compliance.
Entity & licensing
American Cleaning Innovations operates as Truerock Ventures LLC. Florida-registered LLC. Florida business tax receipt active. Brevard County local business license active.
Vacation rental regulations
We comply with Florida's vacation rental regulations applicable to service vendors, including any relevant short-term rental ordinances in the municipalities we serve.
Privacy & data handling
We comply with privacy regulations regarding the data we collect during onboarding and operations. See our Privacy Policy for full details on data handling.
Scope of licensing
What we are NOT licensed to do.
American Cleaning Innovations is a registered hospitality services provider in Florida. We carry commercial general liability, umbrella, and workers' compensation insurance as disclosed above.
However:
- • We are not a Florida-licensed real estate broker or brokerage firm. We do not hold a license under Chapter 475 of the Florida Statutes.
- • We are not a licensed property management company. We do not perform property management services that require a real estate broker license — including negotiating leases, holding rental income or security deposits in trust, or representing owners as their agent in real estate transactions.
- • We are not licensed to perform structural construction, electrical work, plumbing work, or HVAC work above Florida licensing thresholds. For those services, we coordinate with appropriately licensed contractors.
- • We are not a Florida licensed insurance broker. We can't recommend or sell insurance products. If you need short-term rental insurance, talk to a Florida-licensed insurance agent.
If you need any of the services above, we can refer you to appropriately licensed professionals in Brevard County.
Damage and claims
What happens when something goes wrong.
If we damage something
Document it with photos, report it to us within 24 hours, and before the next guest occupies the property. Our insurance handles legitimate claims. You won't be billed for cleaner-caused damage.
If a guest damages something
We document it during turnover with photos and timestamps. Then we help you file a claim against the guest's deposit, the platform's resolution program (Airbnb Aircover, VRBO Stay Protection), or your own short-term rental insurance. We don't pay for guest damage — but we make claim recovery easier with our documentation.
If wear and tear happens over time
Normal wear is your responsibility. We track linen and supply condition so you know what needs replacement before guests notice.
Requesting documentation
Need a certificate of insurance for your records?
Email coi@americancleaninginnovations.com with your name and property address. We'll send a current COI within one business day. Standard ACORD format, naming you as a certificate holder if requested.